At your
service

Every order is shipped from Sweden with DHL Express. Each parcel is insured for its full value and tracked from dispatch to your door, and a signature may be required on delivery. Shipping & delivery

Shipping rates depend on your destination. The exact cost for your address is shown at checkout, before you pay.

Orders delivered within the EU are not subject to customs duties. For destinations outside the EU, your country’s customs authority may charge import duties and taxes on delivery, which are paid by the recipient.

You’ll receive a tracking link by email as soon as your order ships, so you can follow it all the way to your door.

Please note it with the courier if you can and contact us right away. Every shipment is insured for its full value in transit, so we’ll resolve it with you.

Yes. Pieces set with lab-grown diamonds ship with an IGI jewellery report card. Earrings and bracelets set with natural diamonds ship with an HRD Antwerp jewellery report card, and the natural centre diamond of a ring comes with its own GIA or IGI diamond certificate. The report is shown on each product page.

Yes. They have the same chemical composition, hardness and optical properties as natural diamonds, and they are graded on the same four Cs. Even a trained gemmologist can’t tell them apart without specialist laboratory equipment.

Only their origin. A natural diamond formed deep in the earth over billions of years; a lab-grown diamond is grown in a controlled environment. For the same four Cs, a lab-grown diamond costs less, so you can choose a larger or higher-grade stone for the same budget.

Yes. Our natural diamonds come only from suppliers who work within the Kimberley Process and the World Diamond Council System of Warranties. Lab-grown diamonds involve no mining and have a fully traceable origin. Conflict-free diamonds

Every bracelet page has a size guide, in centimetres and inches. Our tennis bracelets come in lengths from 15.2 cm to 21.6 cm (6 to 8.5 inches), depending on the style.

Measure your wrist and use the size guide on the bracelet page. If you’re between sizes, write to us with your measurement and we’ll help you choose.

The fastest way is to return the piece you have and, once the return is accepted, place a new order for the length you need.

You have 30 days from delivery to request a return. Pieces must be unworn, in the condition you received them, with tags and in their original packaging, together with proof of purchase. Refund policy

Email us at info@anderssonstone.com. Once your return is accepted, we send you a return shipping label and instructions. Pieces sent back without first requesting a return can’t be accepted.

Once we’ve received and inspected your return, we let you know whether it’s approved. Approved refunds are paid to your original payment method within 10 business days.

Yes. As a consumer you can withdraw from your purchase within 14 days of receiving it, without giving a reason, including discounted pieces. This doesn’t apply to pieces made to your specifications or personalised.

Every piece is covered for four years from delivery against manufacturing defects, such as stones loosened by a faulty setting, broken clasps and bent or broken prongs. We repair the piece or, if that isn’t possible, replace it free of charge. Warranty & care

Every diamond we set, natural or lab-grown, is guaranteed for life never to change in colour or lose its brilliance. Lifetime diamond guarantee

Write to us with your order number, a short description and a photo. If the piece needs to come in, we send you instructions for insured return shipping, then return it to you insured.

Take it off before swimming, bathing, exercising or sleeping, and put it on after perfume and lotion. To clean, soak in lukewarm water with a drop of mild soap, brush gently with a soft brush, rinse and dry with a lint-free cloth. Store each piece separately.

All major cards, Apple Pay, Google Pay, PayPal, Klarna and Shop Pay, among others. The methods available to you are shown at checkout and depend on your country.

Checkout is handled by Shopify’s encrypted checkout. We never see or store your full card details.

Prices are shown and charged in your local currency where available, including SEK, EUR, NOK and CHF.